Chapter 02 — Retention Analysis 04 / 12

Subscribers don't churn — they fade.

Seventy-three percent of cancellations are preceded by three months of declining engagement

100 75 50 25 ENGAGEMENT INDEX 94 89 78 62 44 27 OCT NOV DEC JAN FEB MAR −71% FROM PEAK
This is the Vogue Didone design system, applied by Curio Design — a design-style library for AI agents. Full Vogue Didone guide → designbycurio.com/learn/vogue-didone