03 / Member retention
INSIGHT 07

Subscribers don’t churn — they fade.

Engagement falls away long before a member decides to leave.

Weekly active reading rate · first 20 weeks
Share of new members
100 75 50 25 0 98% 82% 67% 52% 38% 27% Week 1 Week 4 Week 8 Week 12 Week 16 Week 20 73% gone before they cancel
This is the Transport UK Road Signs design system, applied by Curio — a design-style library for AI agents. Full Transport UK Road Signs guide → designbycurio.com/learn/transport-uk-road-kinneir-1963