Peakmark Retention field notes
Chapter 02 / Repeat behavior 04 / 06

The first bite earns the next one.

Reorder behavior compounds after the first box becomes a small ritual.

Ritual turns first orders into repeats

18,240 first orders · Jan–Jun 2025
50% 40% 30% 20% 10% 0% CUSTOMERS REORDERING 18% 27% 36% 47% Week 1 Week 2 Week 3 Week 4 30-DAY WINDOW
This is the Toblerone Matterhorn (1908) design system, applied by Curio — a design-style library for AI agents. Full Toblerone Matterhorn (1908) guide → designbycurio.com/learn/toblerone-matterhorn-1908