Pulse Insights · Series 04
07 / 12
Simplicity Is The Signal
One unlimited plan. Zero bill shock. The highest retention rate in the industry.
94.2%
ANNUAL RETENTION RATE
+8.1 PTS VS. INDUSTRY
Industry average: 86.1%
·
Best-in-class threshold: 90.0%
KEY DRIVER
1
plan tier
vs. industry avg of 4.3
$0
hidden fees
transparent pricing model
4.8
/ 5.0 NPS
customer satisfaction score
This is the
T-Mobile Magenta
design system, applied by
Curio Design
— a design-style library for AI agents. Full T-Mobile Magenta guide →
designbycurio.com/learn/tmobile-magenta