Chapter 03 · Retention
Annual Review 2024 · Reader Lifecycle
The takeaway

Subscribers don’t churn — they quietly fade.

100% 75% 50% 25% 0% M0 M2 M4 M6 M8 M10 M12 M6 — 38% still opening
Email opens
−62%
From signup to month twelve, the slow drift no dashboard flags.
Paid retention
88%
Cards still bill while attention has long since wandered.
Cohort size
14,200
New readers tracked across one full calendar year.
This is the São Paulo Tropical Editorial design system, applied by Curio Design — a design-style library for AI agents. Full São Paulo Tropical Editorial guide → designbycurio.com/learn/selva-tropical-editorial-saopaulo-2019