Patrons don't abandon the craft —
they are simply never engraved a second time.

Three-year retention · Engraved patrons

91.4%

of clients who commission a second piece remain after three years.

+23.8 pts vs. single-commission patrons

Retention by commissions held · cohort of 1,840

1 piece 67.6%

2 pieces 91.4%

3 pieces 95.2%

4+ pieces 97.1%

This is the Tula Niello Silver design system, applied by Curio Design — a design-style library for AI agents. Full Tula Niello Silver guide → designbycurio.com/learn/russian-niello-tula-silver

Patrons don't abandon the craft —they are simply never engraved a second time.