CHAPTER 02 · HOW THE 15-MINUTE PROMISE WORKS 04 / 12

Fifteen minutes, measured honestly

The clock starts when you tap, not when we feel ready

Median basket leaves the store in 4 minutes; the courier handles the rest.

Late means free, and we eat the cost ourselves

Cross 15 minutes and your delivery fee refunds automatically — no support ticket.

One courier carries food, groceries and cash together

Bundle three errands into a single trip instead of three separate waits.

You watch the pin move the whole way home

Live tracking refreshes every few seconds — guessing where your order is, ends here.

This is the Rappi Delivery design system, applied by Curio Design — a design-style library for AI agents. Full Rappi Delivery guide → designbycurio.com/learn/rappi-delivery-2017