Chapter 03 · RetentionBearing Quarterly · The Compounding Grid
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Insight 07 · Cohort Retention Study
Subscribers don't churn — they fade. Read frequency, not cancellation, is where the loss begins.
Across 42 monthly cohorts (Jan 2022 – Dec 2024), weekly open-rate drops precede formal cancellation by an average of 5.4 months. The signal is quiet, but measurable — and reversible.
Weekly opens vs. formal cancellations · 12-month cohort
Cohort C-2023-Q3 · n = 8,412 · indexed to month 0 = 100