Twist Ledger
Retention study 07 / 12
Repeat behavior · 30-day cohort

The second twist is where routine begins.

A small repeat habit turns into the strongest signal of long-term order value.

+19 pts from order one
Cohort signal Customers returning within 30 days
Context
Second twist
RETURNING CUSTOMERS · % 60 45 30 15 0 18% 1st order 37% 2nd order 46% 3rd order 52% 4th order 55% 5th+ order
This is the Oreo (1912) design system, applied by Curio — a design-style library for AI agents. Full Oreo (1912) guide → designbycurio.com/learn/oreo-1912