Chapter II / Retention Field
Page 07
Q4

Members do not leave suddenly; they fall out of rhythm.

A retention study for Northline's paid reader corps.
42.6%
Win-back rate after cadence repair
+18.4 pts
against the prior quarterly average across dormant paid accounts
Signal Recovered By Re-entry Window
Share of dormant subscribers reactivated
50% 40% 30% 20% 10% 24.8 31.1 38.4 42.6 35.2 28.7 1 day 3 days 7 days 14 days 30 days 60 days PEAK