Retention Depth / Cohort Slide
03 / 12
Loyalty does not spike. It settles into the wall.
Ninety-day customer retention by onboarding depth
A before and after comparison showing retention rising from forty eight point six percent to seventy one point four percent after deeper onboarding.
90-day retained accounts
71.4%
deep onboarding cohort
+22.8 pts
SHALLOW SETUP
DEEP SETUP
48.6%
71.4%
ritualized first week
This is the
Bruder Klaus Field Chapel
design system, applied by
Curio Design
— a design-style library for AI agents. Full Bruder Klaus Field Chapel guide →
designbycurio.com/learn/olgiati-aside-black-cube