03 — Service Precision
TSURU
Every detail holds a passenger
Passenger satisfaction index by service dimension — FY2024
0
25
50
75
87
82
79
91
88
96
Boarding
Seating
Catering
Crew
Cleanliness
Punctuality
Score / 100
This is the
JAL Crane Mark
design system, applied by
Curio Design
— a design-style library for AI agents. Full JAL Crane Mark guide →
designbycurio.com/learn/jal-tsuru-crane-1959