FRAGILE LABELS DON'T PREVENT DAMAGE — CORRECT PACKING DOES.

Damage rate by commodity class across 2.1M outbound shipments, FY 2024

8% 6% 4% 2% 0% 7.2% ELECTRONICS 340K units 5.8% GLASSWARE 182K units 3.4% APPLIANCES 275K units 1.9% TEXTILES 510K units 0.8% BOOKS 640K units 4.1% FURNITURE 153K units FRAGILE label in 94% of cartons