Chapter 03 · Clearance Workflow
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How Documents Actually Move
Intake Without Reception
Forms arrive via pneumatic tube at 2,400 units per hour. No one greets them. They stack.
Review Is the Bottleneck
Six departments must initial each page. Average wait: 14 working days, or 19 if a stamp is missing.
Output Exceeds Input by Design
Each clearance generates three carbon copies, one routing slip, and a receipt no one files correctly.
The Archive Grows Regardless
Rejection rates sit at 31%. Rejected forms re-enter the queue. The archive fills either way.
This is the
Brazil (1985)
design system, applied by
Curio Design
— a design-style library for AI agents. Full Brazil (1985) guide →
designbycurio.com/learn/brazil-1985-gilliam