Chapter the Third·On Retention
Plate VII · Folio 14
The finding, in one sentence

Subscribers don’t churn — they fade.

Engaged readers by month since purchaserolling 8-month cohort
Per cent of original buyers
100 75 50 0 88 71 58 47 39 31 24 Past month four, fewer than half remain Month 1 Month 2 Month 3 Month 4 Month 5 Month 6 Month 7
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