Retention doesn't decay —
it falls off a cliff.

Median cohort retention across 2,400 SaaS products, 2024

100% 75% 50% 25% 0% 12,400 8,928 3,844 2,108 1,116 372 Day 1 Day 3 Day 7 Day 14 Day 30 Day 60 100% 72% 31% 17% 9% 3% THE CLIFF